E-Com Systems Translation process

Translation service includes:

  • One time mailbox setup fee for customer with multiple communication options (EC Connect, AS2, FTP/SFTP)
  • Mapping service available for different flat files from various ERPs
  • Initial free consultation to understand mapping requirements and number of maps.
  • One time mapping fee for each map and an hourly rate for changes after production
  • Free Trading Partner (TP) setup on Interconnect VAN
  • If TP on FTP or AS2, there is a one-time setup fee
  • Free carbon copy setup
  • 27 X 7 customer support (Notification of errors, response to customers within 2 hours)
  • Free online document tracking access. Features include:
    • View EDI documents
    • Track documents end to end including Mailbags
    • Re-Process documents
    • Real time view of documents’ status
    • View documents in error

We are a Preferred VAN to Walmart

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